TWO Day Workshops on the Skilled Practitioner on the following topics:
1. Presenter
2. Trainer
3. Negotiator
4. Leader
5. New Employee
6. Supervisor
7. Interculturalist
8. Change Agent/Consultant
9. Facilitator
1. The Skilled Presenter
Objective:
To enable participants to acquire knowledge and skills in preparing and delivering effective presentations and speeches to communicate an idea, concept or strategy
Content:
The Learning Competency Model (LCM)
Push and Pull communication tool
Analyse-Prepare and Deliver presentations
Developing Powerpoint visuals
Evaluation
TOP ↑
2. The Skilled trainer
Objective:
To enable participants to acquire knowledge and skills in planning, developing and presenting effective training programs
Content:
The Learning Competency Model (LCM)
5 Steps in a Training Cycle
Differences between Learner, Trainer and Manager
Training Needs Assessment
Performance Technology
Learning Objectives
Training Methods
Levels of Evaluation
Checklist of Skills in Making Presentations
TOP ↑
3. The Skilled Negotiator
Objective:
To enable participants to acquire knowledge and skills in planning and negotiating at both individual and organizational levels
Content:
The Learning Competency Model (LCM)
Negotiation Defined
Levels, Types and Approaches in Negotiation
Need, Currency and Objectives
4 phases in Negotiation
Influence Styles and Skills:
Strategies, Tactics and Concessions
Meta Talk, Nonverbal Communication and sources of power in Negotiation
Cases for Negotiation
Key Learnings
TOP ↑
4. The Skilled Leader
Objective:
To enable participants to acquire knowledge and skills in becoming an effective leader through an awareness of their own styles and approaches in creating an environment for high performance teamwork
Content:
The Learning Competency Model (LCM)
Leading and Motivation
The 5 Pillars of Effective Leadership: local and global perspectives
Case studies
Personal Action
TOP ↑
5. The Skilled New Employee
Objective:
To enable participants to acquire knowledge and skills in
working for both medium and large organizations. Focus will be on the knowledge and skills for new hires to acquire upon entering a new workplace. Issues and challenges related to on boarding and making an impact will be discussed and strategies identified to assist them become effective contributors
Content:
Self awareness
Understanding the organizational culture
Making effective presentations
Communication and Interpersonal skills
Evaluating one’s own performance
TOP ↑
6. The Skilled Supervisor
Objective:
To enable participants to acquire knowledge and skills in promoting a work climate that empowers subordinates to perform their assigned tasks effectively and efficiently
Content:
The Learning Competency Model (LCM)
The Role of a Supervisor
Leading and Motivation
Building teams
Time Management
Problem solving and Decision making
Managing Differences
Creative Thinking
Conducting Performance Discussions
Counseling and Coaching
Effective Teamwork
TOP ↑
7. The Skilled Interculturalist
Objective:
To enable participants to acquire knowledge and skills in
understanding cultural differences and be able to work and relate across cultures
Content:
The Learning Competency Model (LCM)
Understanding Culture
Managing Change and Transition
Knowing the Country, its culture and Business Practices
Cross Cultural communication
Maintaining a balanced Lifestyle
TOP ↑
8. The Skilled Change Agent
Objective:
To enable participants to acquire knowledge and skills in becoming a change agent. Focus will be on the skills of a change agent in making an entry, Contracting, diagnosing, planning and implementing change and evaluating and institutionalising change in organizations
Content:
The Learning Competency model
Forces of Change affecting organizational change
Understanding Corporate Culture
Needs Assessment & Gaps Analysis
Strategies for improvement
Becoming an Effective Change agent: Knowledge, skills and competencies required
The 5 phases of Consulting – from entry to delivery
Managing and institutionalising Change
Building trust & relationship
Types of Interventions: Technostructural, Strategic,Human Resource and Human Process
Developing Effective Client-Consultant relationships
TOP ↑
9. The Skilled Facilitator
Objective:
To enable participants to acquire knowledge and skills in designing and conducting meetings, discussions and brainstorming sessions by using well tested techniques of facilitation and participation
Content:
ORID method
Appreciative Inquiry
Open Space Technology
World Café Conversations
TOP ↑
All the two day workshops will be highly participative, interactive and engaging. Using the whole brain approach the emphasis is on facts, form, feelings and future strategies to provide experience and guidelines to participants on the specific topics.
Participants will also be introduced to a number of facilitative approaches such as Appreciative Inquiry, World Café, Open Space Technology and ORID (Objective, Reflective, Insights and Decision).
1. Presenter
2. Trainer
3. Negotiator
4. Leader
5. New Employee
6. Supervisor
7. Interculturalist
8. Change Agent/Consultant
9. Facilitator
1. The Skilled Presenter
Objective:
To enable participants to acquire knowledge and skills in preparing and delivering effective presentations and speeches to communicate an idea, concept or strategy
Content:
The Learning Competency Model (LCM)
Push and Pull communication tool
Analyse-Prepare and Deliver presentations
Developing Powerpoint visuals
Evaluation
TOP ↑
2. The Skilled trainer
Objective:
To enable participants to acquire knowledge and skills in planning, developing and presenting effective training programs
Content:
The Learning Competency Model (LCM)
5 Steps in a Training Cycle
Differences between Learner, Trainer and Manager
Training Needs Assessment
Performance Technology
Learning Objectives
Training Methods
Levels of Evaluation
Checklist of Skills in Making Presentations
TOP ↑
3. The Skilled Negotiator
Objective:
To enable participants to acquire knowledge and skills in planning and negotiating at both individual and organizational levels
Content:
The Learning Competency Model (LCM)
Negotiation Defined
Levels, Types and Approaches in Negotiation
Need, Currency and Objectives
4 phases in Negotiation
Influence Styles and Skills:
Strategies, Tactics and Concessions
Meta Talk, Nonverbal Communication and sources of power in Negotiation
Cases for Negotiation
Key Learnings
TOP ↑
4. The Skilled Leader
Objective:
To enable participants to acquire knowledge and skills in becoming an effective leader through an awareness of their own styles and approaches in creating an environment for high performance teamwork
Content:
The Learning Competency Model (LCM)
Leading and Motivation
The 5 Pillars of Effective Leadership: local and global perspectives
Case studies
Personal Action
TOP ↑
5. The Skilled New Employee
Objective:
To enable participants to acquire knowledge and skills in
working for both medium and large organizations. Focus will be on the knowledge and skills for new hires to acquire upon entering a new workplace. Issues and challenges related to on boarding and making an impact will be discussed and strategies identified to assist them become effective contributors
Content:
Self awareness
Understanding the organizational culture
Making effective presentations
Communication and Interpersonal skills
Evaluating one’s own performance
TOP ↑
6. The Skilled Supervisor
Objective:
To enable participants to acquire knowledge and skills in promoting a work climate that empowers subordinates to perform their assigned tasks effectively and efficiently
Content:
The Learning Competency Model (LCM)
The Role of a Supervisor
Leading and Motivation
Building teams
Time Management
Problem solving and Decision making
Managing Differences
Creative Thinking
Conducting Performance Discussions
Counseling and Coaching
Effective Teamwork
TOP ↑
7. The Skilled Interculturalist
Objective:
To enable participants to acquire knowledge and skills in
understanding cultural differences and be able to work and relate across cultures
Content:
The Learning Competency Model (LCM)
Understanding Culture
Managing Change and Transition
Knowing the Country, its culture and Business Practices
Cross Cultural communication
Maintaining a balanced Lifestyle
TOP ↑
8. The Skilled Change Agent
Objective:
To enable participants to acquire knowledge and skills in becoming a change agent. Focus will be on the skills of a change agent in making an entry, Contracting, diagnosing, planning and implementing change and evaluating and institutionalising change in organizations
Content:
The Learning Competency model
Forces of Change affecting organizational change
Understanding Corporate Culture
Needs Assessment & Gaps Analysis
Strategies for improvement
Becoming an Effective Change agent: Knowledge, skills and competencies required
The 5 phases of Consulting – from entry to delivery
Managing and institutionalising Change
Building trust & relationship
Types of Interventions: Technostructural, Strategic,Human Resource and Human Process
Developing Effective Client-Consultant relationships
TOP ↑
9. The Skilled Facilitator
Objective:
To enable participants to acquire knowledge and skills in designing and conducting meetings, discussions and brainstorming sessions by using well tested techniques of facilitation and participation
Content:
ORID method
Appreciative Inquiry
Open Space Technology
World Café Conversations
TOP ↑
All the two day workshops will be highly participative, interactive and engaging. Using the whole brain approach the emphasis is on facts, form, feelings and future strategies to provide experience and guidelines to participants on the specific topics.
Participants will also be introduced to a number of facilitative approaches such as Appreciative Inquiry, World Café, Open Space Technology and ORID (Objective, Reflective, Insights and Decision).
